Terms of service

Welcome to PREVERA. By accessing or using our website and purchasing our products, you agree to be bound by these Terms of Service. Please read them carefully before using our website.

1. Acceptance of Terms

By accessing this website or placing an order with PREVERA, you agree to comply with and be bound by these Terms of Service. If you do not agree with any part of these Terms, please do not use our website.

2. Products

PREVERA offers skincare products intended for personal use only. Product descriptions, images, and pricing are provided as accurately as possible; however, we do not guarantee that all information is error-free.

Product packaging and appearance may vary slightly from images displayed on our website.

3. Orders

We reserve the right to refuse, limit, or cancel any order for reasons including, but not limited to:

  • Product availability

  • Pricing or typographical errors

  • Suspected fraud or unauthorized transactions

  • Violation of these Terms

If your order is canceled after payment has been processed, you will receive a full refund for the canceled order.

4. Pricing and Payment

All prices are listed in U.S. Dollars (USD) unless otherwise stated.

Payment must be completed before an order is processed and shipped. We reserve the right to modify pricing at any time without prior notice.

5. Shipping

Shipping times provided on our website are estimates only and are not guaranteed. Delivery delays caused by shipping carriers, customs, weather, or other circumstances beyond our control are not the responsibility of PREVERA.

Risk of loss transfers to the customer once the package has been delivered to the shipping address provided during checkout.

6. Returns and Refunds

Due to the hygienic nature of skincare products, all sales are final unless otherwise required by applicable law.

If your order arrives damaged, defective, or incorrect, please contact us within seven (7) days of delivery. We will review your claim and work with you to provide an appropriate resolution.

Please refer to our Return & Refund Policy for additional information.

7. Product Information

Our skincare products are intended for cosmetic use only.

Individual results may vary depending on skin type, lifestyle, and other personal factors. Product descriptions and customer testimonials should not be interpreted as guarantees of specific results.

If you have sensitive skin, we recommend performing a patch test before first use.

If irritation occurs, discontinue use immediately and consult a qualified healthcare professional if necessary.

Our products are not intended to diagnose, treat, cure, or prevent any disease.

8. Intellectual Property

All content on this website—including text, images, graphics, logos, branding, product descriptions, and website design—is the property of PREVERA or its licensors and is protected by applicable intellectual property laws.

No content may be copied, reproduced, distributed, or used without prior written permission.

9. Limitation of Liability

To the fullest extent permitted by law, PREVERA shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from the use of our website or products.

Our maximum liability shall not exceed the amount paid for the product giving rise to the claim.

Nothing in these Terms limits rights or remedies that cannot legally be excluded under applicable law.

10. Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

11. Changes to These Terms

We reserve the right to update or modify these Terms of Service at any time. Changes become effective immediately upon posting on this website. Continued use of the website constitutes acceptance of the revised Terms.

12. Governing Law

These Terms of Service shall be governed by and interpreted in accordance with the laws of the State of California and applicable federal laws of the United States, without regard to conflict of law principles.

13. Contact Information

If you have any questions regarding these Terms of Service, please contact us through the contact information provided on our website.